Honestly, o2 have given me the worst customer experience I’ve ever had. I’ve spent the past 10 months ringing o2 and chasing them up on their own errors. It’s cost me money, an incredible amount of time. I’ve rung so many times it’s a joke!
Whenever you ask for a Manager to call you back they never do. I’ve tried four times. I can’t wait to get this issue resolved so I can leave o2 and never come back.
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