O2 has the most atrocious customer service in the world right now. I was on the phone more than 2 hours just to see Ware was my payment is. Because I don't see it on my O2 app. I got transferred 5 or 6 times to speak to different people explaining the same thing over and over again. My 7 year old could do the job better. useless customer service department. The should call them I don't care about customer department. No one knows anything. The only thing that's left for me to go and do their job. I got told today" I don't know what to say" I said can I speak to manager and she transferred me to a different department an that department managers was too busy. OFD How can companies like this operate and still be functional in the UK. No one knows anything.