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Anonymous
Billing account number: 1020705149 Awful. Hours to get through. Today I was on phone for a hour and was then cut off by the advisor - who then didn't even bother to call me back - clearly they had my number. Must have called this useless company around 50 times in last 2 months and forever on hold. Issues still not sorted. Oh also, watch out for their friends and family discount of 20% for additional lines. It is meant to stay forever but falls off after a few months and they have no idea how to put it back on. Only with them cause I am paying very cheap from old plans, otherwise wouldn't bother if your looking to become a new customer - they are so bad
9 months ago
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O2 has a 1.4 average rating from 1,069 reviews