Renegotiating a new contract with Virgin Media,I was told that a £5 SIM card comes with the contract for O2/VM.Having read through the contract I declined it including the O2 Sim.It now appears that the Sim deal hasn’t been cancelled although I can’t find it in my pre-existing O2 account.A DD has gone out of my account.I visited the local O2 shop for help in sorting this matter out.An hour later and still no nearer resolving this issue despite connecting directly with O2 Customer Services,which were totally impotent and unhelpful.Avoid this company
