Don't really know where to begin! 13 hours on the phone to their call centre in the space of 5 days!, and still no further on, constant lies with "i will get someone to ring you back" totally misinformed staff, incompetence at its finest, never dealt with anything so bad in my life, I've cried, I've lost my temperature with usless call staff, unable to understand their accent, I could write a book on what I have been through this week with this company.. avoid avoid avoid! I'm am trapped in a contract so im stuck with them 😔