Awful company that knows it owes me £400 and blocked me from FB when asking for it back
I returned a phone to them within the 14 day period. They accepted the return and their system shows they owe me the money for the phone (around £400) but they don't refund it.
I've been on the phone with them many times and they just ask me to wait 5 days and it will be in my account. 5 days comes and goes but no refund.
After many times of doing this over two months, I went to social media and they blocked me from their Facebook page for talking about it. I contacted their CEO, still no resolution - looks like I'm out £400. :(