Absolutely disgusting. Happy to take my daughters order for an upgrade, tell her that they will send I final bill which never came, then sell on her bill to a debt collection agency.
Why do companies do this. Worse thing she is now tied in for another two years with the new contract.
O2 you are an utter disgrace. Guess after this contract you will lose a customer. But you won't be worried as there is always another nieve young person to rip off
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