I had just got the new iphone on contract and it was just out and when i went to the o2 store i didnt know how it worked but i went upto one of the o2 staff members and i was welcomed with a friendly greeting. I had asked the the o2 man that i wanted to purchase the iphone and when he got it he even gave me a demonstation on exactly how it worked and i am now SOOOOOOOOOOOOOOOO happy that ive got it. After i got it and filled out information i went home and the week after i was sent out a survey on how well the o2 staff explained how to use the product and of course i gave him the number of stars as this review because he did an amazing job and i found out that the survey also enters you in a competiton so fingers crosse3d hope i win.