Anonymous
WARNING!!! Please stay away do not start any contract with O2 or there business partners they are working as a team where they scam there customers with a very tempting sim deal for 3 years I should be paying £18 a month but instead O2 debit £65 a month I have called O2 many times over the last 3 months and they don’t want to help O2 customer service team always say the same thing every week try this number which no one will answer and our partner team have a lot of backlog so give them 48hours for a call back and I have not received a call back for the last few months if you ask for the O2 manager O2 response will be the manager has just stepped out absolute disgrace I have never experienced customer service like this before in my life and I’m a 40 year old I asked for my pack code so I can cancel the direct debit and go else where and O2 said you will have to pay a termination fee of £1,250 to O2 when they are the ones who have breeched the contract so in the mean time O2 continue robbing me every month so far costing me £260 for just 4months for a sim with 4gig data Unfortunately for me to exit this scam I will probably have to loose my established business number which I have used for 15years I realised O2 business partners are liars and cheat and i thought I could get help from O2 but I now understand O2 are actually behind the scam and will happily let you suffer while they take your money every month Once again I’m WARNING everyone stay away from O2 they are liars and cheat they should not be allowed to do this
1 year ago
 
O2 has a 1.77 average rating from 371 reviews

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Alice, Customer Support

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