Anonymous
I found a phone in the street in Derby, a Galaxy X10, I tried to contact the owner but the phone had already been blocked. Knowing it was on the O2 network I took it into their store in the Intu centre Derby, the staff were pleasant enough, but when I told them I had found one of their customers phones, they said that It wasn't for them to accept the phone and to trace the owner and to take it to the local police station.With the help of a friend I managed to reunite the phone with the owner, It turned out to be her business phone with all her information on it. I'm just wondering why a multi million pound company can sell a phone worth several hundred pounds and then not even be bothered to help trace the owner, it cannot be that difficult to contact them and ask them to collect from the store, rather than let a stranger walk away with it and sort it out for them!
9 months ago
 
O2 has a 1.77 average rating from 370 reviews

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