Our furniture was delivered today minus an armchair which is desperately needed as both my husband and myse!f are disabled. It was purchased on the promise of delivery before Xmas but have been told a further delivery can't be made until the end of the month as all the delivery vans are booked. Customer services were very unhelpful and just kept telling me the same thing over and over again about allotted days.I shall take this further as they have not fulfilled their contract with us. We and our Xmas guests will have a lovely day sitting on the floor. Shall not shop with oak furniture again and will read reviews in the future.