We are having a terrible experience with a delivery of a dining table and chairs. When we unpacked them we realised that the table legs were missing. We phoned Oak Furnitureland and they said they would send them by Royal Mail's tracked service. But on the day they were expected we hadn't received a tracking number from Royal Mail, so we called Oak Furnitureland. They assured us that we would receive the delivery that day. When it didn't arrive we phoned them again and we were told that the order had been processed incorrectly, so Royal Mail didn't have the parcel. So we booked a delivery for yesterday, but yet again it didn't arrive. This time Oak Furnitureland told us that something had gone wrong with our delivery route and so we would have to book the delivery again. The level of their incompetence is astonishing and we are beyond exasperated. They told us that the delivery is now due today, but we haven't received a text or email confirming this so I'm not holding my breath. A very stressful experience and we will avoid this company in the future.