My partner and I order 2 Evie sofas which eventually arrived after 2 cancelled delivery dates , 4 months down the arm on one has a but completely broken off ( so much for there non wobbly non creaking solid made by professional carpenters with a life time frame guarantee ) went in to the store to make a complaint , salesman sent email , since then now 4 weeks later a 5 phone calls we are still waiting for an appointment for a engineer to come and have a look at it . The arm is getting worse every day at this rate it will be unrepairable by the time they get here ! Very bad after service so far .