Simon the sales person at Worcester Blackpole was absolutely brilliant in explaining all aspects regarding what we wished to purchase. He advised us and there wasn’t any pressure on us to buy anything so we felt so comfortable in our time at the store . I hope this will get back to Simon and the company as they both deserve praise. We will definitely be shopping there again when other furniture is needed. Regarding any score that would be asked about our experience, it would be 30 out of 10 as we have never received such excellent service and we are both Seventy Years old.