In Oct 2022 we purchased a Marlow suite comprising two 2-seater sofa's and a chair in light grey leather. After about 14 months the two seats used most began to lose their resiliance and sag. I made contacted requesting a repair but was told that the 5yr warranty at the time of purchase did not cover this matter although the policy had been revised for later purchases. Now after 2yrs 8mths those two seats are now very uncomfortable. I feel the policy was altered because the problem had been identified as a manufacturing fault, and should therefore be honoured retrospectively for earlier purchases. Looking on line I can see that seat resiliance is now covered but, as I was not issued with a copy of the policy at purchase, I can not actually check whether it was actually covered. Either way I feel that Oak Furniture Land have a moral responsability under their 'duty of care' to offer a repair to ensure that we get reasonable life out of this purchase. I would like OFL to consider this for the reasons stated above. My order number was ofl-8206923 on 23/10/2022 from Plymouth branch with delivery on 06/11/2022. Allan Martin