My daughter ordered 8 pieces of bedroom furniture, and shockingly 7 of them arrived damaged. Before even opening the first box, the delivery team commented that painted furniture from this company is “often damaged”—and they were right. The items had dents, chips, paint smudges, and even warped wood, which suggests it had been wet and then dried out. Customer service was no help at all—they told us to claim on our accidental damage warranty to fix their poor-quality products. Their only offer of compensation was a refund of the £99 delivery charge. The result? My daughter is left with no usable bedroom furniture—including no bed—until we can buy from elsewhere. ⚠️ Avoid this company at all costs. Do not waste your money here!