Sofa I bought stitching underneath has come apart Footstool the material has gone baggy I was told it’s not A manufacturing fault so can not exchange it also it’s been in my house for 11 months it was to late for a exchange I told the customer service manger I live on my own and was away a lot of the time so it hardly been used and also with lock down I couldn’t have complain earlier I’m still waiting to find out if I can exchange it
4 years ago
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