Absolute disgraceful customer service Messed about so many times finally picked the car up having been let down twice before saying they couldn’t do a part ex deal, then was rang back two days later saying they could do a deal. Was told to pick the car up on the Saturday as it was in for paint touch up and service, then got a phone call at 8.30am on the day I was ment to be picking up the car to be told I can’t go because the light needed fitting and the car wasn’t ready. The week after picked up the car which had scratches on the bonnet and passenger doors. I drove the car 15 min to my mums got out of the car to find the door didn’t lock Rang them back to be told to take it back a few days later and that I would have to lock the door from the inside for the time being. Then as I was driving home on the motorway the engine management light came on, I rang again to be told I should buy their £700 extended guarantee to which I replied I shouldn’t have to purchase this. The warranty kept being mentioned over the phone to which I got to the point of saying I wanted my old car back as it was unacceptable. I still haven’t received my £100 holding fee from back in February I’m currently on my 4th email. I would steer clear of this place I’ve asked 3 times for full names of the 2 people I’ve delt with to give to my case with trading standards and still haven’t been given them