There was no way to communicate with you Wanted to speak with a person. Left a text that my physical therapist said the walker was not right for me. A big problem. I wanted you to cancel but instead you sent the box on to me. I needed it for a particular event this past weekend. I ordered another walker I would still like to send the one you sent to me back I was very disappointed with your lack of response and concern for the appropriateness of tending to my needs Thank you and I hope you will pay attention to what you sell and to whom I also hope you will read this Paula peterso Petersonpaula57@gmail.com