The comments below still stand but one occurrence this week makes me change 'very good' to 'good'. A special offer (Method laundry liquid) was continuously unavailable. I occasionally use other online 'supermarkets' - from Waitrose to Asda - but none offer the service, the products, the prices and particularly the quality offered by Ocado. I have a gluten and dairy free diet and Ocado offers me many choices to help with this. The delivery staff are very friendly, very helpful and very efficient. I would be lost without Ocado and all the different products it brings to me!