Overall I am very pleased with the service and products which Ocado supplies. I have had a few issues with packaging, over many months, and I feel that at last things are improving with orders picked and packed at the Hatfield depot. My order delivered today was very good. Admittedly I chose not to put in fruit and vegetables but all the chilled food came in separate bags. Smelly laundry items were packaged separately and I feel that at last I could put together a complete order with complete confidence. Thank you for listening to my winges at Management level and thank you at the packing level for for more intelligent separation of items.. Your attention to my order is very much appreciated. I have noticed the difference.!