I have over 130 orders with Ocado and for the majority of time I've been delighted with the quality of the service and produce. There have been a few occasions recently where the packing has not been done with as much care (pizzas squashed under tinned items) and where items have been left out by mistake ie they were in stock but left in warehouse. I will continue to be a loyal customer and hope this review helps to point out where improvements can be made. Many thanks