We use Ocado services over 10 years and are very happy customers. Ocado drivers are extremely helpful and polite. Products are at their highest standardes. We have compared the prices with other supermarkets and Ocado offer similar prices and sometimes even better ones. It is hardly ever that Ocado has to supply substitutes and nevere ever missing items (we had couple disappointments with other supermarket deliveries, so never go back to them). Ocado is the best at it selection of producs, user friendly web site, helpful and punctual drivers, reliable delivery service and great price matches. Simply Excelent, Excelent, Excelent!!!!