I have shopped with Ocado for all my groceries for about the past 10 years, which is a recommendation in itself. I like the products I can buy, although am probably not as adventurous as I could be (e.g. I could use the recipe section more and order more of the stationery items). The drivers are always helpful and polite, and on the rare occasion when there has been something wrong with my order it has always been put right promptly. It is easy to get a refund through the website if an item is missing. There is nearly always a surprise 'freebie' item in the shopping. It is also convenient to use the linked websites of 'Fetch' for pet supplies and 'Sizzle' for cooking utensils and china and glassware - delivery is free if you tag it on to an existing Ocado delivery.