Stock availbility is always very good but the packing is always poor. Recently I had bottles of champagne in carrier bags that had clunk together chipping the bottles. Why wasn't a wine carrier automatically used? An English Company cheesecake (£15.99) upside down in a carrier bag! It could only have been placed in the bag this way because of it's size so there is no way it could have moved in transit. There does not seem to be a great deal of common sense used when it comes to packing.
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