I raised a concern with Ocado customer service regarding a very disturbing experience I had with one of their drivers. They replied initially saying they would have the driver's manager "investigate". I have asked for a follow up and to date have had no response in over a week. As a woman, I need to feel confident that the driver coming to my door is someone who can be trusted. I no longer feel safe shopping with Ocado, as they have failed to address my concerns
1 year ago
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Ocado has a 4.14 average rating from 2,512 reviews

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Alice, Customer Support

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