My only real gripe is use by dates - to the extent that I frequently have made the decision to go and do my whole shop at sainsburys or tesco instead of Ocado simply because I believe that staples like bread and milk etc will come with such short shelf life's, that I will have to make a single trip in a few days to replace them. So it's more than just my inconvenience, it leads to lost revenue on your part.
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