Janet
I have been disappointed at times with the stock levels, items out of stock for weeks, also shopping at the weekend arrives smashed, no care taken in the packing of delicate items, i'e biscuits placed in with a box of beer, smashed, boxes squashed by heaver items leading to contents spilling out, I have had to clean yoghurt off of items before placing them in the fridge or cupboard, although requesting a refund is never a problem, customer service staff are always helpful.
6 years ago
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Ocado has a 4.16 average rating from 2,483 reviews

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