I love Ocado - here's why 1) The website is easy to use. 2) I like that I can have a regular delivery time slot set up. 3) I like the feature where Ocado sets up my next order in advance for me to edit. 4) I like the "have you run out of" feature at the checkout. 5) I love it when the text confirming my delivery says "You have no missing items" and this happens a lot. 6) If an item is damaged/leaking or even missing you can request a refund easily without any fuss, and this doesn't happen often. 8) The staff are all friendly, courteous and helpful. I wouldn't shop for online groceries with anyone-else, and I have tried them all, but nothing beats Ocado.