i joined Ocado at the start.My husbands firm having something to do with the integration needed to set up their first website.He asked me to 'trial it'.I have been a satisfied customer from day one.It has simplified my life ,despite Waitrose opening a store nearby 8 years on I have found Ocado competitive ,their staff always responsive and helpful.It is difficult to reach Ocado by phone but most problems can be resolved online.Love the flash sales.