I like alot of the products available from Ocado which is why I still shop with them. They have some interesting foods of a generally high quality. Unforunately the packing leaves alot to be desired and I frequently have to return damaged items because everything has been thown in randomly. Morrisons use the same delivery service so I don't use them anymore for the same reason and because their food is pretty run of the mill its not worth putting up with the poor delivery.
I have had a few issues with food, quite often organic, going off well before its use by date.