Lynn D
I ordered a whole shopping list of food which was obviously for a party. Put the order in three weeks prior to delivery so plenty of time to get the correct items in stock. The order arrived minus 3 sandwich platters. That was all of the sandwich platters that I had ordered! What’s the point of offering food for entertaining if you send out an order with something as basic as sandwich platters missing. I rang Ocado to complain was told a manager would ring the following day that was followed a couple of hours later up by an email saying that a manager would ring me back within 24 hours. More than 24 hours have passed and I’m still waiting. Terrible customer service.
3 months ago
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Ocado has a 4.17 average rating from 2,478 reviews

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