Ocado took £143 out of my bank account illegally. This results from an order that I was meant to have received last November which I didn't. So a year later without my authorisation and also a dispute that I raised in January they stole from me. I had shopped with them for years and there had never been any issue. Now I have been trying to get my money back I was told 28 days ago that I would receive my money back by today, no chance they've been giving me the runaround all day on the phone. DO NOT shop with them! Just another example of GREEDY businesses who pray on vulnerable people