I like your online app for my ipad, easy to use and makes shopping so much easier. The emailed receipt before the order is delivered is useful. If something is on offer and subsituted you give the offer price this is nice. This saves a lot of time as do not have to work through a 'subsitutions' list like other online deliverers. Some items a little more expensive than other supermarkets, but overall given the above comments I beleive Waitrose/Ocado is good value. Maybe I have not found the link, but I cannot seem to link My Waitrose card with Ocado so can't select my 10 prefered discounted items, the other negative was I received some £8 vouchers the other day, these woudl work instore but not online which was annoying. Drivers always polite, helpful and food delivered is packaged well.