Ocado offers a much wider range of products than my local supermarkets. The drivers are really helpful, friendly and polite and I like being able to track exactly how much I'm spending as I put items into the trolley. My only criticism would be the packing - sometimes I find my leafy salad veg at the bottom of a bag - hence the Good rating rather than Very Good. With my monthly Smart Pass, I get free delivery between Tuesday and Thursday which works very well for me. Overall, a much better use of time than pushing a trolley round the local supermarkets!