The reason I have not given the service a good rating is because I would really appreciate it if uncooked meat and fish could be put in a separate bag to other items. Sometimes it has looked like some of the contents from the meat products has leaked onto the other items I have bought and I have had to discard them. I know that if this has definitely happened I am entitled to a refund of the contents of the bag but this is really inconvenient as I am then left without the food I need. I have stopped ordering meat from Ocado for this reason.
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