I ordered Ocado because I have Covid. I have a very high temperature and am very very unwell. I have not been out of bed for 3 days The Ocado delivery man arrived with some bags from my order and some from another. He left without checking. I had to go out onto the street barefoot, shouting “Ocado delivery man” for him to come back. I told him to get what wasn’t mine. He did. At this point, I felt very sick and dizzy because as I mentioned I HAVE COVID and running out onto the street barefoot and chasing a delivery driver was not part of my plan. Then, when I took the bags he had delivered to me, I realised some stuff was missing. Again - I left my apartment, went downstairs and went out onto the street barefoot, shouting “Ocado delivery man” for him to come back. I told him some things were missing. He was confused. At this point, I couldn’t stand up anymore and said I couldn’t talk because I’m so unwell. He appeared to want to have a conversation but I couldn’t stand up straight so I told him to sort it out and went up to my flat (now covered in sweat and feeling dizzy) Eventually, he came up with the remaining bags. I genuinely don’t understand why it had to be so complicated. What if I hadn’t chased him either time? Would I have been stuck with someone else’s shopping? I ordered from Ocado when I was very ill because I thought it would be easy. When I complained to them, they said “sorry you’re feeling unwell.” Really?!