I am fed up of missing, squashed and short self live products, drivers bung everything in bags and don't use crates to bring shopping to my door so shopping gets even more squashed. Last delivery the driver was in such a rush he left the cold bags in van last week had no frozen products I phoned Ocado to get them redelivered or refunded and because have speech difficulties the adviser refused to help me because I miss slightly mispronounced my name even though passed all other security questions. The prices are going up while service and quality is going down. Both myself and parents have ditched Ocado and swapped to Morrisons its better service and our weekly shop is half the price and fewer out of stock/subtended items. Ocado because of your appalling discrimination against my disability and constant failure to deliver quality, undamaged shopping and constantly sending substations you have lost a loyal customer.