And the worst customer service of 2024 goes to... OCADO! Absolutely rubbish. Had an order placed for about 10 days and then cancel the night before (1 week before Christmas). Apparently card issues but doesn't seem to be issues with any other companies. Why not message to say there is an issue before cancelling? Obviously no slots now and customer service uninterested in helping. There advice is to "place an order on the next available day". Very helpful. First experience with these and my advice is to stay well away from these cowboys and go to a proper supermarket. Never had anything like this elsewhere and whenever there has been an issue the likes of Sainsburys have been helpful and keen to resolve any issues. You've been warned!