Spent 1 hour doing an online shop on Monday for delivery Tuesday. On checkout went to enter a voucher code they had sent me which expires 10/5 but it did not work. I then reached out to customer service who never even apologised and told me that it had expired on the 25/4. I explained it hadn’t then had to leave the chat to take a screenshot of the voucher code. The second customer service representative said it was showing expired at their end and that all they could do was escalate to their Marketing team who should respond in 36 hours! Again no apology that I wouldn’t be able to place my order and no resolution. It’s disgraceful that an organisation this big isn’t able to regenerate a code. I then had to visit a supermarket to do the shop as it was too late to get a delivery with another supplier. I have had no email from them and I won’t be shopping with them again!