Despite raising multiple complaints and explicitly selecting the option to separate meat from other items, Ocado continues to ignore basic food safety and hygiene. Bags are consistently overloaded, and raw meat is thrown in with milk and fruit — a clear contamination risk.
This isn’t a one-off. It’s happened time and time again. Even drivers admit the situation is getting worse and that they have no control over how orders are packed.
It’s clear Ocado no longer cares about customer concerns or quality control. I’ve given them more than enough chances, but I won’t be continuing as a customer.