Awful eCommerce and customer service! I put an order yesterday in the morning supposed to arrive today in the afternoon. At 1:40 am this has been cancelled without any pre communication because there where problems with payment. They had one full day to double check the payment details and they have done when I was asleep and had no possibility to reach out. When I called them in the morning after seeing the only email they sent me confirming the cancellation, customer service was unable to help. This is a ridiculous eCommerce, none in 2017 doesn't send a notice email saying there are problems with payments before taking actions, even more when deliveries are never available for the same day. I can only suggest users to use other Food shopping retailers and Ocado to improve their service and to become very professional. I won't buy from them in the future.