DO NOT RELY ON THIS COMPANY TO DELIVER YOUR FOOD ON TIME! Or even at all! What you are saving in money (which isn’t much) you loose in customer service and reliability!!!
I never write reviews online but I really feel people should know this company relies highly on computer systems which the customer service staff are unable to adjust or access. So if their is an error with your order online you will not receive your food at your delivered time. It is a highly unreliable system.
I made an order on Thursday for Saturday 6am and the order was cancelled at 11pm on Saturday night. I called the call Center on Saturday night. They were completely unable to help, and reported a manager could call me at 10am the next day (4 HOURS AFTER MY ORDER WAS MEANT TO BE DELIVERED) as he was too busy to speak to me at the time.
They could not do anything on the phone to rectify the problem as they report they work entirely with computer systems which they can not access or alter.
I was left having to do a huge grocery shop at 8am prior to having a large family gathering because of this companies incompetence.