Customer service is outstanding I can not fault the delivery guys. Very pleasant and extremely friendly. I can 100% see a massive difference between the delivery service of any other retailer. always on time and they always pop it in the kitchen for me. Other companies such as Tesco or Waitrose are no where near as friendly and make me take the items in one by one or they leave it outside the door for me to bring in which is akward. Ocado staff are so chatty and friendly each and everyone of them.