Whats going on with Ocado??? Such a pity when a previously great company starts to go down hill. Been a regular Ocado customer for 2 years and used to be happy with them- recommending often. Lately my experience has gone from bad to worse..... Last 3-4 months it been food being delivered on or within a day or two of the use by date, fresh food thrown into bags with cleaning products, items that look like they have been dropped from a great height and lots of things suddenly being unavailable. To top if off had a bad experience with a delivery driver and despite contacting Ocado about it have never heard back!!!. Live in a mansion block which has been having external works done for over 6 months and neither I or neighbours had issues getting Ocado deliveries since the works started to our door. After Christmas, a driver called to say he would do street delivery only due to H&S as there is some scaffolding outside part of the building. When I went to collect it and questioned it, he told me that he was recording and videoing me.....if I didnt like not having the shopping brought to my door, I should use another company. Have they not heard of privacy...... GDPR?. Anyway contacted Ocado and never heard back so drawing my own conclusions on the videoing & recording. Since have tried to have two further deliveries from Ocado as they had already taken my smart pass payment and both drivers called saying road side only due to notes on their system about the address. Last time was so weird as while I'm collecting the groceries from the street the post man came in, Hermes delivered, a neighbour got a Waitrose delivery to their door and an Amazon fresh delivery was delivered into the building. Guess its just Ocado who have this issue with the address or me.