I booked a delivery from Ocado for 11/May/2019 14:00--15:00 time slot. Unfortunately it is already 18:18, I haven't received my order and there was no notification sent about any delay. I do not think it is anywhere near to be called high quality service, as it is not only not fulfilling service which was prepaid but also ruining my personal plans for Saturday by making me sitting at home and waiting for the delivery which might not come at all. After contacting customer service I was told driver canceled the delievery and they are very sorry but I can book a delievery again on any available slot. Of course no more bookings