- There is a live link for 35% discount advertised on their website -link not allowed to share here-, but they seem to blame search engines for not updating their cached pages, well if that the case take the page off your website!
- Customer service agent (Steve T) provide a very poor service on top of this and said the offer is not valid, suggested a lower discount and rudely implied that I don't understand the situation (although I do run an e-commerce business!). and told me to either take the discount he offered or leave it.
- I did not proceed with my order as a first time customer as a result. If they are competing agains Tesco, Sainsbury's, Waitrose etc but they are more expensive, and customer service is really bad.