I have been let down and messed around too many times by Ocado to continue using their service. Food has turned up a full two days late on occasion and today the driver phoned to say he has my food but has finished his shift so he's taking it back to the depot. I had to call customer service who couldn't do anything for me. I have people coming for dinner today and tomorrow and I had taken an hour off lunch to receive the delivery. It is beyond inconvenient and incompetent.
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