Having been a customer for 8 years and having registered a regular delivery slot for Thursdays , I am apalled that not only can I get on the website to edit my shop for tomorrow but on reading they’re paragraph on Covid 19 , regular slits have been lost with no notification to the customer leaving us with no shopping . I have also spoken to people shopping for the 1st time with you that they have their orders when we have a smart pass in which we are paying for a non existent delivery . The least they could have done was notify us . Everyone understands this difficult situation at this time but loyalty has obviously left the building.
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Alice, Customer Support
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