I have been using Ocado for many years and all in all I had been content with the service that they have been providing. That is to say up until recently. As per the previous messages, I too have been trying to get on the delivery que which were at one stage in thousands, lodging on at 2am etc etc. I am LIVID, that I have not still been contacted to arrange a priority slot. I have had cancer twice, intensive treatments, pneumonia and I do fall under high risk, vulnerable group. I have been self isolating for over three weeks due to the corona virus with no means of going out or having someone deliver anything to me. I have contacted numerous people via email at Ocado. To this day I AM STILL WAITING TO BE PUT ON THE PRIORITY LIST SO THAT I CAN HAVE A DELIVERY> They refused to change my address location as I moved away from London to try and safe guard myself and now I am left with no delivery. ABSOLUTELY LIVID AT THE UNPROFESSIONAL WAY THAT THIS HAS BEEN HANDLED BY TIM STEINER THE CEO AND ITS STAFF AT OCADO.